Welcome to the Autumn Treasure FAQ page! Here, you'll find answers to some of the most common questions we receive. If you can't find the information you're looking for, please feel free to contact us directly.
General Questions
What are your store hours?Our store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Where are you located?
We are located at 4740 W Mockingbird Ln Ste C, Dallas, TX 75209, United States.
How can I contact you?
You can reach us via email at [david@autumntreasure.com](mailto:david@autumntreasure.com) or by phone at +1 469-653-0708.
Products
What types of products do you sell?
We offer a diverse selection of products that celebrate the autumn season, including cardiovascular fitness, strength training, mind-body fitness, sports-specific training, home décor, seasonal accessories, and unique gifts. Our items are carefully curated to reflect the beauty and warmth of fall.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them in-store or online.
Are your products available for purchase online?
Currently, we are working on launching our online store. In the meantime, you can visit us in person to explore our full range of products.
Orders and Shipping
How can I place an order?
You can place an order by visiting our store at 4740 W Mockingbird Ln Ste C, Dallas, TX. Our friendly staff will be happy to assist you with your purchase.
Do you offer shipping?
Yes, we offer shipping within the United States. Shipping fees and delivery times vary based on your location and the size of your order. Please contact us for more details.
Can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor its progress.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of purchase, provided the item is in its original condition and packaging. Please bring your receipt for a full refund or exchange.
How do I return an item?
To return an item, please visit our store with the item and your receipt. Our staff will assist you with the return process. If you have any questions, feel free to contact us at [david@autumntreasure.com](mailto:david@autumntreasure.com) or +1 469-653-0708.
Can I exchange an item?
Yes, you can exchange an item within 30 days of purchase, provided it is in its original condition and packaging. Please bring your receipt and visit our store to process the exchange.
Additional Information
Do you offer custom orders or special requests?We love working with our customers to find the perfect items for their needs. If you have a special request or are looking for something specific, please contact us, and we will do our best to assist you.
Do you host any events or workshops?
Yes, we regularly host events and workshops that celebrate the autumn season and showcase our products. Follow us on social media or sign up for our newsletter to stay updated on upcoming events.
How can I stay updated on new products and promotions?
Follow us on social media and sign up for our newsletter to receive updates on new products, special promotions, and upcoming events.
Thank you for choosing Autumn Treasure! If you have any further questions, please don't hesitate to contact us. We look forward to serving you.